We are excited to announce that our Help Desk support has been extended!
New ways to receive support:
- Self-help knowledge base
- 24/7 phone support
- 24/7 live chat support
- 24/7 service request form
Services available to students, faculty, and staff:
- IT provided services (email, wireless, etc.) support
- Technical support
- Learn 9 (Blackboard) support
- Browser, plugin, content navigation, course tool navigation, and general course administration
- Student questions related to the course content will be directed to the instructor
Reach us the same way:
Emergency classroom technology issues will continue to be dispatched by on-premises IT with a 5 minute response expectation.